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E-Commerce Integration: WooCommerce

Joshua Lim Updated by Joshua Lim

Streamline your communication with customers and improve overall customer experience by integrating your WooCommerce platform to respond.io using Zapier. With this integration, you can automate various processes and tasks between WooCommerce and respond.io, such as:

  • real time customer data updates between respond.io and WooCommerce
  • sending customers messages about their orders and bookings

We’ve created Zapier templates to accomplish some common business goals, so you don’t need to start your Zaps from scratch.

All templates will require you to connect to respond.io; follow the steps to set up a respond.io Zapier integration here.

List of Zapier Templates

Send messages via respond.io for new WooCommerce bookings

Customers appreciate the convenience of having booking information handy in their phones. This integration allows you provide that, effortlessly. Set it up to automatically send customers an instant message via respond.io when they make a new booking on WooCommerce.

Use this template:

Send messages via respond.io for new WooCommerce orders

Want to send customers their order confirmation to the messaging app they prefer to use? This automation sends customers an instant message via respond.io when they place a new order in WooCommerce.

Use this template:

Add new WooCommerce customers as respond.io Contacts

Want to chat with your WooCommerce customers over instant messaging? This automation automatically creates or updates a Contact in respond.io when a new customer is added in WooCommerce.

Use this template:

Update WooCommerce orders when respond.io Contacts are tagged

If a customer contacts you via instant message about an order, you can make an order update in WooCommerce by adding a Contact tag in respond.io. This automation updates a WooCommerce order when a Contact tag is updated in respond.io, saving time and keeping order status aligned.

Use this template:

Find or create customers in WooCommerce when new respond.io Contacts are created

Add potential customers that you chat with on respond.io to your WooCommerce customer list easily. This integration automatically finds or creates a new customer when you add a new respond.io Contact.

Use this template:

We have Zapier templates integrating with other popular CRM and e-commerce platforms. See the full list of templates here.

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