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Table of Contents
MessageBird SMS
Updated
by JQ Lee

Messagebird is a cloud communications platform that allows you to send and receive SMS text messages through web service APIs.
This Messagebird integration lets you respond to SMS messages directly from our platform.
Setting Up MessageBird
Purchasing a Virtual Number
Step 1: Sign in to your MessageBird account
Navigate to the MessageBird dashboard. If you are not already signed in, you may have to log in with your MessageBird account first.
Step 2: Buy a Number
On the sidebar, select Numbers. On the Numbers page, select the blue Buy a Number button on the top right.

Step 3: Choose a phone number
Select a phone number that you prefer and best suits your company's needs. You can select a number from any country available on MessageBird.
Connecting MessageBird
Step 1: Navigate to Channel Settings
From Settings module, navigate to the menu item, Channels.
Step 2: Add Channel
Click Add Channel, choose MessageBird and click Next. Then, select SMS and click Next.


Step 3: Sign in to your MessageBird account
Navigate to the MessageBird dashboard and navigate to Flow Builder.
Step 4: Select Call HTTP endpoint with SMS template
Locate the Call HTTP endpoint with SMS template and click Try this flow.

Step 5: Select the preferred phone number
Select the preferred phone number and click Save.

Step 6: Configure Forward to URL
From the Flow Builder, click Forward to URL icon and select POST as the method.

Step 7: Add the generated URL to the field
From the respond.io platform, copy the generated URL and paste it to the URL field at MessageBird.

Step 8: Publish the flow
If there are no errors, you may proceed to publish and activate the flow.
Step 9: Follow through the instructions
On the respond.io platform, follow through with the instructions by clicking Next.

Step 10: Add API key
Navigate to the Developer Access Page and click Show Key. Add it to the respond.io platform.

Step 11: Select Phone Number
Once you've added the API key, you will be able to select the phone number from the dropdown on the respond.io platform.
Step 12: Complete setup at respond.io
Click Done to complete setup.
Channel Configuration
Step 1: Navigate to Channel Settings
From Settings Module, navigate to the menu item, Channels.
Step 2: Locate the MessageBird SMS channel
Once you've located the MessageBird SMS channel, click Configure.

Step 3: Make the necessary configuration
You can configure the following:
- Channel Name - Name used internally to identify the account.
Step 4: Update the configuration
Click Done to update the channel configuration.
Metadata Received by Channel
Different channels provide different set of Contact's metadata to respond.io platform. From this channel, you’ll be able to obtain the Contact's phone number.
Broadcast Capabilities
MessageBird SMS has no restrictions on the content or number of messages businesses can send in a broadcast. Broadcast messages will be charged at the usual per-message rate.