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Table of Contents
- Home
- Product
- Workflows
- Step: Wait
Step: Wait
Updated by Shing-Yi Tan
This Step creates a waiting period before the next Step begins.
Configuration
In this Step, the only configuration is the Wait For field, which decides the duration the Contact will wait before the next Step starts. The maximum wait period allowed is 7 days.
How It Works
The Contact remains at this Step for the set waiting time before proceeding to the next Step.
You can also set specific waiting times based on your Contact’s needs and preferences. This can be done with waiting times consisting of seconds, minutes, hours, or days with the Wait Step.
Suggested Use Cases
Here’s how you can use the Wait Step:
- Sending follow-up messages: Improve personalization efforts by tailoring subsequent messages more effectively. Use the Wait Step to send a follow-up message to your Contacts after a designated time period following the sending of a promotional message.
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Step: Date & Time
Step: Trigger Another Workflow
Related Articles
Step: Branch
Learn about the configuration, best practices and use cases when implementing the Branch Step.
Step: Date & Time
Learn about the configuration and use cases for implementing the Date & Time Step.
Step: Jump To
Learn about the configuration, best practices and use cases for implementing the Jump To Step.