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Table of Contents
- Home
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- Workspace Settings
- Workspace Settings: Teams
Workspace Settings: Teams
Updated
by Susan Swier
Getting Here
This setting can be accessed from the Settings navigation menu under the Workspace Settings sub-menu item, Teams.

Team Overview
A Team is a collection of Users that can be used for resource sharing and Contact assignment.
Team Name
The name used to identify the Team.
Team Description
A short description of the team to help you better understand its function.
Actions
There are three possible actions here:
Adding a Team
Step 1: Navigate to Teams settings
From Settings module, navigate to the menu item, Teams.
Step 2: Add Team
To add a Team to your space, click Add Team. The Add Team dialog should open up.

Step 3: Name and describe the Team
Enter a name for the new Team along with a short description. These fields will help you identify the Team easily.
Step 4: Add Team Members
You can add Users as team members by typing the names in the field. The field will suggest the Users based on what you type.
If you added the wrong User, you can remove the User by clicking ❌ next to the username.
Step 5: Save Team
Review the information and click Save when you're ready to add the Team.
Managing a Team
Click Manage next to the Team's name or simply click on the Team to open the Manage Team dialog. In this dialog, you can make changes to Team information such as name, description and team members.

Deleting a Team
When a Team is no longer in use, you can delete it from the Workspace. Once deleted, it can no longer be used by anyone else.
Step 1: Navigate to Teams Settings
From Settings module, navigate to the menu item, Teams.
Step 2: Select the team to be deleted
Click Delete next to the Team's name. When the confirmation dialog prompts, click Delete to confirm the deletion.

FAQ and Troubleshooting
How many Teams can I create?
The number of Teams that you can create depends on your subscription plan:
- Team plan - Create up to 10 Teams
- Business plan - Create up to 25 Teams
- Enterprise plan - Create up to 100 Teams
Learn more about the subscription plans here.
How many users can I add to a Team?
The maximum number of Users that you can add to a Team depends on your subscription plan:
- Team plan - Add up to 10 Users in a Team
- Business plan - Add up to 25 Users in a Team
- Enterprise plan - Add up to 100 Users in a Team
Learn more about the subscription plans here.
Feeling stuck? Do not fear.
Help is here!Workspace Settings: Users
Workspace Settings: Channels
Related Articles
Workspace Settings: Files
Learn how to manage and store files on the respond.io platform.
Workspace Settings: Snippets
Create and manage canned responses to effortlessly reply to frequently asked questions.
Workspace Settings: Integrations
Learn about about connecting and managing all available integrations with respond.io.