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Grow your WhatsApp Audience by Maximizing Entry Points
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Table of Contents
- Benefits of Maximizing Entry Points
- Create a QR Code and Chat Link for Entry Points
- Best Entry Points with the Most Traffic
- Other Digital Entry Points
Grow your WhatsApp Audience by Maximizing Entry Points
Updated
by Joshua Lim
- Benefits of Maximizing Entry Points
- Create a QR Code and Chat Link for Entry Points
- Best Entry Points with the Most Traffic
- Other Digital Entry Points
Benefits of Maximizing Entry Points
Maximizing entry points to drive WhatsApp conversations offers the following benefits:
- Increase audience reach & engagement for business: this helps to increase business visibility by catering to a broader audience and engaging with customers who use different messaging platforms.
- Efficient Support for Customers: this allows customers to have the flexibility to choose the most convenient messaging platform for them to get support from business.
- Expanded Audience Reach: A business can cater to a broader audience and draw in customers using various entry points. This helps increase visibility, attract new potential customers and boost your business’ popularity in the market.
Create a QR Code and Chat Link for Entry Points
Most entry points require a WhatsApp chat link or QR code. To create a WhatsApp chat link or QR code, you will need the following:
- A WhatsApp Business account
- A valid phone number connected to your WhatsApp Business account.
Chat link and QR code on respond.io platform
You can create a chat link and QR code on the respond.io platform. Here’s how:
QR Code
Chat Link
- In your Workspace, go to Settings > Channels
- Select your WhatsApp Channel > Configure
- Copy the chat link
Best Entry Points with the Most Traffic
- Your Business Website
Your Business Website
The first place a potential customer will most likely look up your business will be your business website. Direct your website visitors to message you on WhatsApp through their WhatsApp app by adding a WhatsApp Growth Widget to your business website.
Facebook is another popular platform where potential customers can find your business. Let your customers message you easily when they visit your Facebook page by adding a WhatsApp button to your page. Here’s what you need before adding the button to your page:
- A WhatsApp Business account linked to your business phone number
- A Facebook page for your business
Instagram is also another popular platform for businesses to communicate with their customers. Let your customers message you easily when they visit your Instagram page by:
- Adding a WhatsApp action button to your Instagram profile
- Adding a WhatsApp link to your Instagram bio
- Adding a WhatsApp link to your Instagram Stories highlights
Other Digital Entry Points
Besides the entry points mentioned above, there are several other digital, organic or paid entry points that can help to increase the number of potential customers reaching out to your business. We will cover what those entry points are and how you can use a WhatsApp chat link to direct customers to message you.
Social Media
Add WhatsApp Chat Links to your other social media platforms to increase the potential of customers reaching out to your business.
Add a WhatsApp Chat Link to your TikTok Profile Bio
- Navigate to your profile.
- Click Edit Profile.
- Click Add a bio.
- Add your WhatsApp chat link.
- Click Save.
Add a WhatsApp Chat Link to your YouTube video description
You can add a WhatsApp chat link in your video description to direct viewers to message you after watching a video. Here are the steps:
- In your YouTube Studio, select a video that you want to add a WhatsApp chat link to.
- Click the Edit icon.
- Add the WhatsApp Chat Link in your video description.
- Click Save.
Ads
You can add your WhatsApp chat link to your ads to allow customers to contact you if they are interested. Here are some examples:
- Click-to-chat ads
- Facebook ads that lead directly to WhatsApp
- Instagram ads that lead directly to WhatsApp
- Google ads
- These ads should lead to a landing page first, such as your business website. Then, let customers message your business via the WhatsApp Growth Widget.
E-Commerce Website
Add a WhatsApp Chat Link or a WhatsApp Widget to your e-commerce website to increase the potential of customers reaching out to your business.
Email Marketing
You can also include your WhatsApp chat link in your marketing emails to allow customers to contact you about your promotional campaigns.
Business Mobile App
Some businesses may have their own mobile app. If your business has a mobile app, you can add a chat link to your mobile app messaging feature or module that redirects to WhatsApp and start chatting with your business.
Offline Entry Points
While digital entry points are more convenient, there can be instances where having a QR code ready for users to scan and start a chat immediately can be beneficial for your business. Below are some examples of places where you can place QR codes for users to scan and chat with your business.
Retail and Pop-up Stores
Place a QR code in your retail or pop-up stores such as the cashier or entrance to allow users to chat with your business should they need while browsing or purchasing your products.
Print Advertising
QR codes can also be placed in print advertising to allow users to scan and chat with your business. Here are some examples of print advertising that you can place your QR codes in:
- Billboard
- Newspaper
- Magazine
- Brochure
- Catalogs
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WhatsApp Official Business Account (Green Tick)
Get WhatsApp API Account for Government Agencies
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