Quick Start
What is respond.io?
Setting Up an Account
Connecting Channels
Inviting Your Teammates
Getting Contacts to Message You
Automated Welcome and Away Messages
Responding to Messages
Glossary of Terms
Channels
WhatsApp Business Platform (API) Quick Start
Getting Ready for Inbound Conversations
Getting Ready for Promotional Messaging
WhatsApp Official Business Account (Green Tick)
Grow your WhatsApp Audience by Maximizing Entry Points
Get WhatsApp API Account for Government Agencies
Meta Business Verification
WhatsApp Message Templates
WhatsApp Pricing
WhatsApp Business Platform (API) Channel Configuration
WhatsApp Messaging Limits
Change Your WhatsApp Business Display Name
Migrating from WhatsApp Personal or WhatsApp Business App
Phone Number Migration to respond.io WhatsApp Business Platform (API)
Turn-off WhatsApp Number Two-Step Verification
WhatsApp Cloud API
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Phone Number Migration to WhatsApp Cloud API
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Facebook Messenger Overview
Facebook Messenger Quick Start
Facebook Chat Plugin
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Facebook Message Tag
LINE
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Website Chat Widget Overview
Website Chat Widget Quick Start
Install Website Chat Widget on WordPress
Install Website Chat Widget on Shopify
Install Website Chat Widget on Wix
Install Website Chat Widget on Joomla
Install Website Chat Widget on Squarespace
SMS
Custom Channel
Channels Overview
Product
Dashboard & Reporting
Dashboard
Reports Overview
Reports: Conversations
Reports: Responses
Reports: Resolutions
Reports: Messages
Reports: Contacts
Reports: Assignments
Reports: Leaderboard
Reports: Users
Reports: Broadcasts
Messages
Messages Overview
Assignment and Closing a Conversation
Custom Inboxes
Interacting with Respond AI
Using AI Assist
Contacts
Contacts Overview
Contact Details
Merge Suggestions
Contact Activity
Contact Channels
Contact Import
Segments
Broadcasts Module
Workflows
Workflows Overview
Workflow Triggers
Workflow Steps Overview
Step: Send a Message
Step: Ask a Question
Step: Assign To
Step: Branch
Step: Update Contact Tag
Step: Update Contact Field
Step: Open Conversation
Step: Close Conversation
Step: Add Comment
Step: Jump To
Step: Wait
Step: Date & Time
Step: HTTP Request
Step: Add Google Sheets Row
Dynamic Variables
Workspace Settings
Managing a Workspace
Workspace Settings: General
Workspace Settings: Users
Workspace Settings: Teams
Workspace Settings: Channels
Workspace Settings: Contact Fields
Workspace Settings: Integrations
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Workspace Settings: Snippets
Workspace Settings: Files
Workspace Settings: Data Export
Workspace Settings: Data Import
Workspace Setting: Respond AI
Workspace Settings: Growth Widgets
Organization Settings
Organization Overview
Organization Settings: General
Organization Settings: Users
Organization Settings: Workspaces
Organization Settings: WhatsApp Fees
Organization Settings: Billing & Usage
User Account
Mobile App
Installing respond.io Mobile App
Messaging From Your Mobile
Managing Notifications On Your Mobile
Configuring Mobile App Settings
Help Menu
Handling Inbound Conversations
Managing Spam
Create Automated Welcome and Away Messages
Get Contacts’ Consent for Personal Data Collection
Create Automated Chat Menus
Collect Contacts’ Emails and Phone Numbers
Route Contacts by Shifts
Route Contacts by Team Functions
Route New & Returning Contacts
Route VIP Contacts
Assignment Strategy: Automatic Contact Distribution & Load Balancing
Assignment Strategy: Unassign Agents after Conversations Closed
Converse with Customers
Understand the Individual: Get a Complete View of the Customers
Collaborate Internally: Simplify Customer Escalation with Automation
Collaborate Internally: Transfer Contacts to the Next Shift Automatically
Respond Intelligently: Optimize Agents’ Productivity in the Messages Module
Support Use Cases
Inbound Support: Identify Contacts by Email and Phone Number
Inbound Support: Enrich Customer Data from a CRM or other Business Software
Inbound Support: Route Customers to the Right Team Automatically
Inbound Support: Auto-Assign Customers to a Team or Dedicated Agent
Send Outbound Support Messages
Support: Closing Conversations
Supervising Your Support Agents
Reporting for Support
Send CSAT to Customer and Save Data in Google Sheets or CRMs
Sales Use Cases
Inbound Sales: Collect Leads' Email and Phone Number
Inbound Sales: Enrich Contact Data and Qualify Leads
Inbound Sales: Routing Leads
Inbound Sales: Auto-Assign Leads to Sales Agents
Sending Outbound Sales Messages
Track Productivity by Closing Conversations
Supervising Sales Agents
Reporting for Sales
Broadcasts Use Cases
Sending a Simple Broadcast
Start a Workflow Based on Broadcast Response
Troubleshooting a Failed Broadcast
Integrations
Dialogflow
Dialogflow Overview
Dialogflow: Connecting to Dialogflow
Dialogflow: Creating a Chatbot
Dialogflow: Managing Intents
Dialogflow: Parameters
Dialogflow: Events
Dialogflow: Response Templates
Dialogflow: Custom Payloads
Dialogflow: Fulfillment Webhook Request
E-Commerce & CRM Integrations
E-Commerce Integration: Shopify
E-Commerce Integration: BigCommerce
E-Commerce Integration: WooCommerce
E-Commerce Integration: Magento
CRM Integration: HubSpot
CRM Integration: Salesforce
CRM Integration: Pipedrive
CRM Integration: ActiveCampaign
Zapier
Make (formerly Integromat)
Developer API
Webhooks
Partnership
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Table of Contents
- Home
- Integrations
- E-Commerce & CRM Integrations
- CRM Integration: ActiveCampaign
CRM Integration: ActiveCampaign
Streamline your marketing and sales processes and engage with your customers in a more personalized way to gain valuable insights about your customers by integrating ActiveCampaign to respond.io using Zapier. With this integration, you can automate various processes and tasks between ActiveCampaign and respond.io, such as:
- Real time contact data updates between ActiveCampaign and respond.io
- Updating deal statuses in respond.io when new deals are added in ActiveCampaign
- Adding comments to Contacts in respond.io from ActiveCampaign
We’ve created Zapier templates to accomplish some common business goals, so you don’t need to start your Zaps from scratch.
List of Zapier Templates for ActiveCampaign and respond.io
Add new respond.io Contacts to ActiveCampaign
Keep your customer lists aligned across apps with this integration. When you add a new Contact in respond.io, ActiveCampaign will create a matching Contact or update one if there’s additional information to add.
Use this template:
Add new ActiveCampaign Contacts to respond.io
Want to chat with your ActiveCampaign Contacts via instant messaging? Add them as Contacts on respond.io to start a conversation on their preferred messaging app. When a Contact is added to a list in ActiveCampaign, this integration will a new Contact to respond.io or update a Contact’s info if they are an existing Contact.
Use this template:
Add comments to respond.io conversations for new or updated ActiveCampaign deals
Want agents to keep track of your ActiveCampaign deals and deals status on respond.io? With this integration, whenever a new deal is added or an existing deal is updated, a comment about it will be added to the relevant conversation in respond.io.
Use this template:
Add comments to Contacts in respond.io if new ActiveCampaign notes are added to Contacts
It’s important to have context when having conversations with leads over respond.io. With this integration, you’ll easily get the latest information from ActiveCampaign. When a note is added to a Contact in ActiveCampaign, a comment will be automatically added to their conversation in respond.io.
Use this template:
Feeling stuck? Do not fear.
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CRM Integration: Pipedrive
Related Articles
CRM Integration: Salesforce
Learn how to integrate Salesforce with respond.io using Zapier to automatically manage Contact information.
CRM Integration: Pipedrive
Learn how to integrate Pipedrive with respond.io using Zapier to automatically manage Contact information and update agents on deal statuses.
CRM Integration: HubSpot
Learn how to use Zapier and Workflows to automatically sync Contact data and create deals and tickets by integrating HubSpot with respond.io.
