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E-Commerce Integration: Magento

Joshua Lim Updated by Joshua Lim

Streamline your communication with customers and improve overall customer experience by integrating your Magento platform to respond.io using Zapier. With this integration, you can automate various processes and tasks between Magento and respond.io, such as:

  • real time customer data updates between respond.io and Magento
  • sending customers messages about their sales invoices and orders

We’ve created Zapier templates to accomplish some common business goals, so you don’t need to start your Zaps from scratch.

All templates will require you to connect to respond.io; follow the steps to set up a respond.io Zapier integration here.

List of Zapier Templates

Send messages via respond.io for new Magento orders

Keeping customers updated on their orders manually is time consuming. With this integration, though, you'll automatically send them a text message via respond.io when they place a new order in Magento.

Use this template:

Send respond.io messages for new Magento sales invoices

Handling invoices is a breeze with this integration. Automatically send a customer a message with an invoice attached via respond.io when a new sales invoice is generated in Magento.

Use this template:

Send customer messages via respond.io for new Magento order shipments

Want to make sure customers get their shipment notification right away? Automatically notify them on their preferred instant messaging app via respond.io when they place an order in Magento.

Use this template:

Add new respond.io Contacts as Magento customers

When you start chatting with a new Contact in respond.io, you may want to add them to your customer list in Magento. Use this automation to create a customer in Magento whenever you add a new respond.io Contact.

Use this template:

Add new Magento customers as respond.io Contacts

You’ll want to have the latest Contact information available when you chat with someone in respond.io. Use this automation to create or update a Contact whenever a new customer is added in Magento.

Use this template:

We have Zapier templates integrating with other popular CRM and e-commerce platforms. See the full list of templates here.

Feeling stuck? Do not fear.

Need assistance? Contact us for support. Help is here!

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