Table of Contents

Managing a Workspace

Susan Swier Updated by Susan Swier

Getting Here

Workspace Settings are accessible by Owners and Managers only!

This module can be accessed from the side navigation menu under the menu item, Settings > Workspace Settings.

A Workspace is an independent sub-account within the Organization's account. Each Workspace has its own database, Users, Channels and settings, among others. This Module allows you to manage your Workspace Settings. From here, you can:

Configure the User Inactivity Timeout period

Connect the workspace to Messaging Channels and Integrations

Manage Users and Teams within the Workspace

Manage Contact Fields

Manage Snippets

Manage Files

Changes and edits are saved automatically.

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Workspace Settings: General

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