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Table of Contents
- Home
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- Getting Contacts to Message You
Getting Contacts to Message You
Updated
by Susan Swier
Most messaging apps require Contacts to send you the first message before you can chat with them. QR codes and chat links help encourage new Contacts to message you. QR codes are best used on posters, fliers, receipts, packaging and business cards. Chat links make it easy for people to message you from social media posts, emails and websites.
Benefits of Getting Contacts to Message You
Getting Contacts to message you helps:
- Get new Contacts who want to hear from your business
- Ensure Contacts have opted-in to receive messages
Method for Getting Contacts to Message You
- Generate a scannable QR code or shareable chat link.
Generate a scannable QR code or shareable chat link
Method Objective
- Generate a scannable QR code or shareable chat link from the respond.io Growth Widgets settings.
How-to
Here’s how to generate QR codes and chat links on the respond.io platform.

Go to Settings > Growth Widgets > Explore Widgets > select QR Code.

Choose your preferred messaging Channel from the dropdown. We’re using Facebook Messenger as an example.
Download a QR Code
The optional "reference" to add is for tracking purposes to show that the Contact came in from this link. Note that not all channels have this option.

Get a shareable link

We love to hear from you!
Inviting Your Teammates
Automated Welcome and Away Messages
Related Articles
Responding to Messages
Here are some quick tips on how to respond to Contacts in a more efficient and productive manner.
WhatsApp Message Templates
Use WhatsApp Message Templates to engage with Contacts at any time.
Facebook Message Tag
Send a tagged message to contacts after the 24-hour messaging window.