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Inbound Sales: Auto-Assign Leads to Sales Agents
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Dialogflow
Dialogflow Overview
Dialogflow: Connecting to Dialogflow
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Dialogflow: Parameters
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Dialogflow: Response Templates
Dialogflow: Custom Payloads
Dialogflow: Fulfillment Webhook Request
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Table of Contents
- Home
- Integrations
- Dialogflow
- Dialogflow: Custom Payloads
Dialogflow: Custom Payloads
Updated
by Susan Swier
Custom Payload Support
Dialogflow does not have templates for sending custom payloads to all the channels supported by the respond.io platform. Use the table below as a reference for which template to use.
Channel Type | Supported by respond.io | Template Docs |
Facebook Messenger | ✅ | |
Skype | ✅ | |
LINE | ✅ | |
Telegram | ✅ | Link |
Viber | ✅ | |
- | - | |
✅* | - | |
WhatsApp (Cloud API) | ✅* | - |
WhatsApp (360 Dialog) | - | - |
WhatsApp (Messagebird) | - | - |
WhatsApp (Vonage) | - | - |
WhatsApp (Twilio) | - | - |
SMS (Twilio) | - | - |
Web Chat | - | - |
*Channel will receive the message intended for Facebook; use the Facebook Template Docs for this channel.
Troubleshooting
Payload is not supported
Any unsupported payloads, e.g., Google Assistant cards, will not appear on the platform and will be ignored by respond.io.
