Quick Start
What is respond.io?
Setting Up an Account
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Inviting Your Teammates
Getting Contacts to Message You
Automated Welcome and Away Messages
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Glossary of Terms
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Inbox Overview
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Interacting with Respond AI Prompts
Using AI Assist
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Broadcasts Module
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Step: AI Agent
Step: Send a Message
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Assignment Strategy: How to Automate Contact Distribution & Load Balancing
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How to Write an Optimal AI Persona (Best Practices)
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How to Align AI Conversations with Your Brand Voice
How to Draft Customer Replies with AI
How to Convert Image to Text Using AI
How to Automate Calculations Using AI
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Broadcasts Use Cases
How to Send a Simple Broadcast
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Dialogflow Overview
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Table of Contents
Interacting with Respond AI Prompts
Updated
by Sana
In the Inbox module, compose your message in the messaging console. Then, select the Respond AI icon and select the prompt from the prompts listed. The message will automatically adjust as per the selection made. Once you find the changes to your liking, click send.
![](https://files.helpdocs.io/9e3syfbzn8/articles/ipnapryrgf/1718952287927/kapture-2024-06-18-at-13-44-48.gif)
Prompt Details
Here is a list of prompts available to you for selection:
Prompt | Details | Prompt Options |
Change Tone | Select this prompt to set your response’s desired tone/attitude. Your response can be set to one of the following tones. |
|
Translate | Select this prompt to translate your response from one language to another. When you enter a response and select this prompt, a list of languages displays for you to choose from. Your response is converted to the chosen language. | Multiple languages. For your convenience, languages used most recently are listed first. |
Fix Spelling & Grammar | Select this prompt to check and fix errors in your response, e.g., spelling mistakes, grammatical errors, incorrect/missing punctuations, etc. | - |
Simplify Language | Select this prompt to make the response easier to comprehend by making it concise and direct. | - |
Custom Settings | Up to 4 custom prompts are available for selection according to your need. You can learn more about managing these custom prompts here. | - |
FAQ and Troubleshooting
Is Respond AI free?
No. Every respond.io subscription plan comes with a set of assigned credits that can be managed in your Organization's Billing.
What happens to my original message when I use the prompt on it?
It will be replaced with the improved message from Respond AI. You can always use Ctrl + Z (Windows) or Command + Z (Mac) to switch to your original message. You can use Ctrl + Y (Windows) and Command + Shift + Z (Mac) to switch back to your improved message.
Do I need to select the text in the composer for it to work with the prompt?
No, you do not. The prompt will work on all the text present in the composer.
Feeling stuck? Do not fear.
Need assistance? Contact us for support. Help is here!This is the text block that will appear when the button is clicked.
Custom Inboxes
Using AI Assist
Related Articles
Workspace Setting: Respond AI
Learn about Respond AI prompts and settings.
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Use AI Assist, AI Prompts and AI Assist Persona to draft the best replies to address customers inquiries.
How to Automate Contact Information Collection with AI
In this article, you’ll discover how to automatically collect Contact information i.e., email address or phone number, using AI Agent.