Workspace Settings
Managing a Workspace
Get a general overview of available Workspace settings and how to use them.
General info (previously General)
Under General Workspace settings, configure your workspace name, timeout settings and timezone.
User settings (previously Users)
Under the User Workspace settings section, you can manage the Users that have access to your Workspace.
Teams (previously Team Settings)
Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.
Channels
Under the Channel workspace settings section, you can edit and manage Channels connected to your Workspace.
Growth Widgets
Create and manage widgets that can be embedded on your website so site visitors can contact you via your preferred channel(s).
Contact Fields
Create and manage Contact Fields to save additional information about your contacts.
Integrations
Learn about about connecting and managing all available integrations with respond.io.
Respond AI
Learn about Respond AI prompts and settings.
Closing Notes
Learn how to add, edit and delete Closing Notes. These are optional after a conversation is closed.
Snippets
Create and manage canned responses to effortlessly reply to frequently asked questions.
Tags
Learn about adding and deleting Tags from the Settings module.
Files
Learn how to manage and store files on the respond.io platform.
Data Export
Export data from the Workspace to perform in-depth analyses.
Contact Import
Learn how to import, review, and manage data in the platform.
Lifecycle
Learn how to track and manage Contacts throughout your sales process on our platform.
