Reporting and Analytics

How to Supervise Your Support Agents

Allow managers to identify issues on a daily basis and task agents to solve the issues.

JQ Lee
Updated 1 month ago by JQ Lee

How to Analyze Reports for Support

Keep track of all the metrics relevant for your support performance and conversations.

JQ Lee
Updated 1 month ago by JQ Lee

How to Track Productivity by Closing Conversations

Use the Close Conversation feature to track sales agent productivity.

Susan Swier
Updated 1 month ago by Susan Swier

How to Supervise Sales Agents

Supervise and manage sales agents on the respond.io platform.

Susan Swier
Updated 1 month ago by Susan Swier

How to Analyze Reports for Sales

Track and report on sales activities and agent performance.

Susan Swier
Updated 1 month ago by Susan Swier

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