Dashboard
A summary of workforce performance and important key metrics across your Workspace.
Supervising Sales Agents
Supervise and manage sales agents on the respond.io platform.
Supervising Your Support Agents
Allow managers to identify issues on a daily basis and task agents to solve the issues.
Merge Suggestions
View and merge duplicate Contacts identified by the platform.
Learn how to connect respond.io to Twitter with a Twitter Developer account.
Install Website Chat Widget on WordPress
Learn how to install a web chat widget on your WordPress website.
MessageBird WhatsApp Quick Start
Connect a MessageBird WhatsApp API account to chat with customers over Whatsapp.
Workspace Settings: General
Under General Workspace settings, configure your workspace name, timeout settings and timezone.
Vonage SMS
Learn how to connect Vonage SMS to chat with customers.
MessageBird SMS
Learn how to connect MessageBird SMS to chat with customers.
Twilio SMS
Learn how to connect Twilio SMS to chat with customers.
Reports: Logs
The logs tab contains all the necessary logs in the platform.
Reports: Messages
The messages reports tab consists of all the metrics and information related to messages.
Reports: Contacts
The Contacts reports tab consists of all the metrics and information related to Contacts.
Reports: Users
The Users reports tab consists of all the metrics and information related to Users.
