Messages

Messages Overview

Learn how to navigate the Messages Module to manage conversations and inboxes.

JQ Lee
Updated 1 month ago by JQ Lee

Assignment and Closing a Conversation

Learn how to assign a conversation and close a conversation.

JQ Lee
Updated 7 months ago by JQ Lee

Custom Inboxes

Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.

JQ Lee
Updated 7 months ago by JQ Lee

Interacting with Respond AI

Learn how to interact with Respond AI and how to use it while messaging.

Sana
Updated 1 week ago by Sana

Using AI Assist

Learn how to use the AI Assist feature to generate responses to customer queries.

Sana
Updated 6 days ago by Sana

Can't find what you're looking for?

Talk to an expert here!

Contact Us
Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)