Messages Overview

Learn how to navigate the Messages Module to manage conversations and inboxes.

JQ Lee
Updated 2 days ago by JQ Lee

Assignment and Closing a Conversation

Learn how to assign a conversation and close a conversation.

JQ Lee
Updated 1 month ago by JQ Lee

Custom Inboxes

Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.

JQ Lee
Updated 2 weeks ago by JQ Lee

Interacting with Respond AI Prompts

Learn how to interact with Respond AI and how to use it while messaging.

Updated 5 months ago by Sana

Using AI Assist

Learn how to use the AI Assist feature to generate responses to customer queries.

Updated 4 months ago by Sana

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